Privacy Policy

Last updated: January 1, 2026

candyaica.ca ("Candy AI", "we", "us", "our") is committed to protecting your privacy. This policy explains how we collect, use and protect your personal information when using our platform.

1. Information We Collect

We may collect the following types of information:

Account data: email, username and encrypted password
Usage data: interactions with AI characters, features used and session duration
Payment data: securely processed by payment provider; we do not store card data
Device data: browser type, operating system and IP address
Communications: messages sent to our support team

2. How We Use Your Information

We use your information to:

Provide, operate and improve the Candy AI platform
Process payments and manage subscriptions
Send service communications and updates
Personalize your AI companion experience
Prevent fraud and maintain platform security
Comply with legal obligations

3. Data Sharing

We do not sell your personal data. We may share data with:

Service providers: hosting, analytics and payment processors that help operate the platform
Legal authorities: when required by law or to protect our rights

4. Data Retention

We keep your data while your account is active or for as long as necessary to provide services. You can request account deletion and associated data by contacting us.

5. Cookies

Candy AI uses cookies and similar technologies to improve your experience. You can control cookies in your browser; disabling them may affect platform functionality.

6. Your Rights

Depending on your location, you may have the right to:

Access personal data we hold about you
Request correction of incorrect data
Request deletion of your data
Object to or restrict processing of your data
Request data portability

To exercise these rights, contact us.

7. Security

We adopt industry-standard security measures, including encryption at rest and in transit. However, no method on the internet is 100% secure.

8. Children's Privacy

Candy AI is exclusively for users 18 years and older. We do not knowingly collect data from minors. If this occurs, we will remove the information.

9. International Transfers

Your data may be processed in other countries. We use appropriate safeguards as required by applicable data protection laws.

10. Changes to This Policy

We may update this policy periodically. Material changes will be communicated by email or notification. Continuing to use the platform indicates acceptance.

11. Contact

For privacy questions, contact us at EverAI Limited, Nr. C107181, 56 Central Business Centre, Triq Is-Soll, Santa Venera SVR 1833, Malta.